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Creating and Retrieving Work Request Comments

Assetic Python SDK Sample

The following code sample illustrates how to create a new supporting information comment for a work request, and get the supporting information comments for a work request.

  1. """
  2. Example script to POST a comment to supporting info of a request
  3. and then get back all comments (to illustrate GET)
  4. (Assetic.WorkRequestSupportingInfo.py)
  5. """
  6. import assetic
  7. import logging
  8. from datetime import datetime, timedelta #use to get current date
  10. ##Assetic SDK instance.
  11. asseticsdk = assetic.AsseticSDK("c:/users/kwilton/assetic.ini",None,"Info")
  12. ##work request API
  13. wrapi = assetic.WorkRequestApi()
  15. #get current datetime
  16. dt = datetime.now()
  18. wrguid = '54e43a5a-7da4-e611-946c-06edd62954d7' #set wr guid
  19. #object for POST payload
  20. info = assetic.Assetic3IntegrationRepresentationsSupportingInformation()
  21. info.description = "Comment {0}".format(str(dt))
  22. #created date can be null current date, or be set as a past date
  23. #in this example set created date to yesterday
  24. info.created_date_time = dt - timedelta(days=1)
  26. ##post the comment
  27. try:
  28. wrpost = wrapi.work_request_add_supporting_information_for_work_request(
  29. wrguid,info)
  30. except assetic.rest.ApiException as e:
  31. asseticsdk.logger.error("Status {0}, Reason: {1} {2}".format(
  32. e.status,e.reason,e.body))
  33. exit()
  35. ##get all comments for the request
  36. try:
  37. wrget = wrapi.work_request_get_supporting_information_for_work_request(
  38. wrguid)
  39. except assetic.rest.ApiException as e:
  40. asseticsdk.logger.error("Status {0}, Reason: {1} {2}".format(
  41. e.status,e.reason,e.body))
  42. exit()
  44. ##set logger format to make it easier to read
  45. formatter = logging.Formatter('%(levelname)s - %(message)s')
  46. asseticsdk.logger.handlers[0].setFormatter(formatter)
  48. ##display all comments using logger
  49. ##each comment entered in supporting information is a separate record
  50. for h in wrget["ResourceList"]:
  51. asseticsdk.logger.info(
  52. "Date: {0}, Comment: {1}, Created By: {2}".format(
  53. h.get("CreatedDateTime"),h.get("Description"),h.get("CreatedByDisplayName")))